What training and support do employees need for Ask AI?

There is zero to minimal training required – most employees start using Ask AI effectively within minutes. Since it works similarly to normal messaging and guides employees step-by-step, extensive training programs aren't necessary.

How do we introduce AI without causing resistance from staff?

Employee concerns often centre around three things: jobs being threatened by technology, data privacy and security, and having to learn another tool.

Ask AI isn’t here to replace frontline roles – and it can’t. It’s designed to help employees do their jobs better, faster, and with more confidence, so they can focus on what they do best. Since it’s fully embedded in Flip, it’s GDPR-compliant and data isn't used to train third-party models. And because it works like messaging a colleague, there’s no training or technical know-how needed.

To introduce AI effectively, involve staff early, invite feedback, and highlight how it removes roadblocks — not control. Start with real, everyday use cases that save time and reduce frustration. Be transparent about how it works, what data it uses, and how it benefits employees. When AI clearly makes work easier, frontline teams are quick to embrace it.

How does Ask AI ensure data privacy and security for employee information?

Ask AI respects all existing access permissions – employees only see information they're already authorised to access. All data remains within your security framework, meets GDPR compliance, and follows enterprise-grade privacy standards. Your data is not used to train large language models (LLMs) outside of Flip.

What metrics should we use to measure AI effectiveness for frontline roles?

Look at both usage and impact. Key metrics include:

• Reduction in support tickets
• Time saved for HR and managers
• Workflow completion speed
• Employee satisfaction (pre/post adoption)

How can we pilot AI tools before full deployment?

You can start with a single department or location for a given time period (e.g. 30 days). Focus on your most common employee questions and one workflow (like time-off requests). Measure before-and-after metrics, gather employee feedback, then scale based on proven results.

How can Ask AI reduce onboarding time for new hires?

Ask AI can give new employees instant access to answers about policies, tools, and processes — no need to wait for a manager or scheduled training. That means faster ramp-up, less churn during onboarding, and less strain on HR and supervisors.

How does Ask AI handle knowledge sharing and real-time problem solving?

Ask AI draws from your company posts and complete Knowledge Base – policies, procedures, troubleshooting guides, and best practices – to provide instant, referenced answers. It learns from new content and respects user attributes to deliver the most relevant information for specific roles and situations.

How can Ask AI improve safety and compliance in manufacturing environments?

Ask AI ensures every employee has instant access to up-to-date safety protocols, equipment procedures, and compliance guidelines — across every shift and site. It pulls accurate answers from official sources, even when the information is buried in long documents or PDFs, reducing the risk of errors and outdated practices.

It also streamlines key processes like incident reporting, maintenance requests, and compliance training — helping manufacturers stay audit-ready and workers stay safe.

How is Ask AI different from a chatbot or virtual assistant?

Unlike generic bots, Ask AI is powered by both Generative AI and Agentic AI. It learns from your company’s actual content and doesn’t just respond – it acts. It can trigger workflows, send reminders, and surface relevant content and documents automatically. It behaves more like a colleague than a chatbot.

Your frontline team's new favourite colleague

Ask AI is the AI assistant that doesn't just answer questions – it gets things done.

Powered by Generative AI and Agentic AI, it learns from your company's unique content to deliver verified answers, automate workflows, and create polished content instantly.

The hidden cost of constant questions

Risk and inaction

When policies, SOPs, and tools live in different systems or lengthy documents, finding the right answer often means giving up.

Productivity sinkhole

Relying on colleagues and managers for answers and admin tasks causes distraction and delays across operational teams.

Overloaded HR and managers

HR, Operations, IT, and Managers spend hours fielding the same questions and handling repetitive tasks.

Remove bottlenecks for your workforce

Ask AI is like having the smartest teammate on speed dial – one that knows every company policy, can take care of admin tasks, and is an expert copywriter.

50% of onboarding tasks can be automated, reducing new hire churn and time to productivity (BCG)
£4.1M annual savings from reducing time spent answering questions by 10%
<5 mins to book vacation versus several days from request to entry in payroll system

Guide workflows and automate processes

Ask AI doesn't stop at providing information – it completes tasks. From time off requests to incident reports, Ask AI can trigger workflows, notify relevant people, and move processes forward autonomously.

Give accurate answers, 24/7

Ask AI draws from your company's internal posts and Knowledge Base content – like policies, manuals, and instructions – to provide source-backed answers that employees can trust.

No more waiting, no more asking around – just instant access to the information they need, when they need it, with full transparency about where it came from.

Create polished content in minutes

Give content authors access to AI-powered writing and media tools directly in Flip, helping them create professional Knowledge Base articles, announcements, posts with ease.

Ask AI can source information from existing content, whip up drafts, adjust tone, put on final touches, and more. All in less time than it takes to make a coffee.

Requesting time off with Ask AI

See how Ask AI automates common HR processes, like absence management, saving time and stress for employees and managers alike.

Beyond Search and Chat

Ask AI combines the creative power of Generative AI with the autonomy of Agentic AI — meaning it not only generates content and answers, but knows when and how to act.

Learns continuously: Trained on and learns from your company content and posts in Flip

Takes action: Submits requests, triggers workflows, and notifies the right people

Respects permissions: Answers aligned with user access levels and data governance

Native integration: Built into your Flip ecosystem, with no need for more tools or integrations

Proactive nudges: Reminds, triggers, and guides employees through processes

Agentic AI: Goes beyond GenAI to get things done autonomously

Always learning, always improving

As your company evolves, so does Ask AI's understanding and capabilities. Ask AI continuously learns from Knowledge Base updates and internal posts.

It even transforms information from lengthy PDFs– so you don't have to spend time restructuring and translating manuals and policies, and employees no longer have to dig through hundreds of pages for guidance.

Which AI tool is best for frontline teams?

Unlike standard enterprise or third-party AI tools, Ask AI understands your frontline workforce. It delivers role-relevant, secure answers instantly – right where your teams already work.

Want to see Intelligence in action?

Let us show you how Ask AI can boost productivity and empower your workforce with intelligent, instant answers – and action.

• Get a tailored walkthrough
• See your use cases in action
• Get your questions answered